Animal Services Officer

Location:  Animal Control Services

245 Hemlock Street

Waynesville, NC  28786

Salary: $27,188.41                                         Grade: 61

Interested applicants should submit a completed Haywood County Government Employment application to:

Kathi McClure, PHR, SHRM-CP                                 OR Kathi McClure, PHR, SHRM-CP

Haywood County Human Resources Director                                                c/o Division of Workforce Solutions

215 N. Main Street                                                                                    1170 N. Main Street

Waynesville, NC  28786                                                                             Waynesville, NC  28786

Resumes may be attached but must accompany a completed application.  "See resume" on application is not acceptable.

Applications are available at, through the local office of the Division of Workforce Solutions and in the Haywood County Human Resources Department which is located on the 5th floor of the Historic Courthouse in Waynesville, NC.


General Description of Position:

The purpose of this position is to enforce State and County laws and ordinances governing the care and keeping of domestic animals and livestock in an effort to maintain public safety and welfare; and to perform related work as required.  This position works according to some procedures but decides how or when to perform tasks.  The work of this position is reviewed regularly by the Animal Services Director.  Animal Control Services is a Public Safety Department providing services 24/7.

Essential Tasks of Position:

  • Investigates complaints of dogs, cats or other animals creating nuisances and takes appropriate action
  • Investigates reports of animal abuse; files charges as appropriate; prepares cases for prosecution and provides court testimony
  • Responds to calls regarding stray, vicious and/or diseased animals; responds to calls regarding animal bites; performs preliminary investigations
  • Assists law enforcement personnel as well as EMS and Fire Department in situations involving animals as requested
  • Issues warning and citations for violations of laws and ordinances governing the care and keeping of animals; assesses, collects and records related fines and fees
  • Captures and transports stray, sick injured or potentially rabid animals to the shelter for appropriate process, care, treatment and quarantine as necessary
  • Accepts stray and unwanted animals dropped off at the shelter
  • Feeds and cares for animals; observes animal behavior and reports unusual behavior to supervisor
  • Cleans and sanitizes enclosures; cleans towels, animal bedding and other laundry; performs general building maintenance duties as necessary and/or required
  • Processes animal adoptions and redemption of animals by owners
  • Provides public education regarding animal control; explains laws and ordinances related to care and keeping of animals
  • Maintains assigned vehicles and equipment
  • Maintains record of daily work activities
  • Performs routine clerical duties as required, including but not limited to preparing forms, reports and correspondence, entering and retrieving computer data, answering the telephone, copying and filing documents, etc.
  • Attends training, meetings, workshops, etc. as necessary to maintain job knowledge, skills and required certifications
  • Assists with the euthanasia process on a bi-weekly basis
  • Prepares specimens for rabies testing as required by law
  • Performs other duties as assigned by the Animal Services Director

Work Hours and Benefits:

The hours of operation for Haywood County Animal Services are from 7:00 a.m. to 4:00 p.m. Monday through Saturday and from Noon to 4:00 p.m. on Sunday.  Emergency coverage is provided 24/7.  This position will participate in an On-Call rotation with other Animal Services Field Officers.


All County benefits are provided to this position such as health and dental insurance, life insurance, retirement, 401 (k), vacation and leave.

Required Minimum Training:

Requires high school diploma or GED equivalent supplemented by formal training, special courses of self-education that is equivalent to satisfactory completion of one year of college education or specialized advanced training in animal control, law enforcement or a closely related field.

Requires over one month and up to and including three months of experience in working with the general public.

Additional Training/Experience:

Experience with Windows and Excel preferred.

Special Certifications:

Must possess a valid NC Driver's license.  Current DMV should show no more than three (3) points on record.  Additional certifications as designated by the Animal Services Director.